LOGISTICS
The provision of logistics services, from acceptance to delivery, entails production of an enormous amount of documents in various analog and digital formats in different languages and with an extremely assorted range of layouts. The efficiency of a logistics carrier is closely tied to its ability to process information correctly and quickly and share it with all stakeholders included in the value chain.
Circular helps logistics operators process all the information relating to their services quickly and with greater reliability, allowing them to automate internal processes and provide consistently high-level service.
A series of use cases has been developed to automate the processes of scanning, rendering, extraction and distribution of all documents required by supply contracts, allowing us to make document processing more efficient in order to offer better service and achieve greater customer satisfaction.
Certified and Regular E-Mail Document Management
The certified e-mail channel is being increasingly used to handle communications and to exchange documents among carriers and their private and business customers. The management of documents received through these channels entails a series of important complex issues that are almost always handled by operators.
Using sophisticated semantic recognition technologies, Circular makes it possible to efficiently manage certified and regular e-mail channels, by automating the 5 phases of the process:
- Data ingestion of certified and regular e-mail content and attachments
- Normalization of content in PDF format
- Automatic classification
- Automatic indexing
- Addressing
Detection of Signatures and Check Marks
All logistics processes, from acceptance to delivery, require checking to ensure that a signature has been placed in the space provided and that a check mark has been placed in the appropriate box on each document Currently, these processes often entail a bottleneck because they are managed by operators. Circular speeds up validation processes by automating verification of the correct parameters and ensuring extremely accurate results.
Acceptance Documents
The logistics industry is characterized by the need to manage a large amount of documents, most of which are still in paper format. Circular uses artificial intelligence to extract information from all necessary documents, including waybills, acceptance and assignment notices, subsequently sending the data to internal management systems and directly to the carriers’ customers for a quick reference of the output.
Reading of Customs Documents
Most of the problems encountered in international logistics activities come from document management during customs processes. Circular makes it possible to digitize all customs documents quickly and reliably with the use of sophisticated machine learning algorithms which enable extremely quick training processes on the various formats. Once the data has been processed, Circular automatically sends it to the carrier’s management systems for quick referencing by the customer.
Reading of Packing Lists
Every shipment is accompanied by long packing lists which, upon receipt, often require manual transcriptions of the content into a company’s management systems. Circular overcomes this difficulty by extracting all the elements present in the packaging directly from the paper document quickly and reliably utilizing intelligent processing enabled by machine learning algorithms.
After extracting, interpreting and organizing the data collected, Circular automatically sends them to the corporate management systems of the carrier or its customers.
Workflow Automation
As a lingering consequence of the pandemic experienced over the last two years, logistics companies are witnessing dramatic changes in their interaction with customers due to a dramatic increase in requests for home delivery.
The result is an increase in requests for estimates that may come through a myriad of channels including certified and regular e-mail or Fax and for which an in-person response would entail an enormous waste of resources and precious time.
Circular assists logistics companies to ease their workflow at every stage by automating requests and responses and interpreting information received from any channel. This leads to a reduction of the workload and the optimization of response times.
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Find out how Circular can help your company be more efficient in document capture processes.